Self-Serve Post-Purchase Answers Without Agent Dependency
The sale is just the beginning. Provide instant answers to 'Where is my order?' and 'How do I use this?' queries to turn one-time buyers into loyalists.
Who This Is For
For brands that want to deliver a premium experience after the checkout.
The Problems
WISMO Overload
'Where Is My Order?' (WISMO) calls plague support teams, consuming time that could be spent on complex issues.
Return Anxiety
Complex return policies confuse customers, leading to frustration and negative reviews.
Usage Confusion
Customers often struggle to set up or use products correctly, leading to dissatisfaction and returns.
One Solution for All Customer Answers.
Clear, human, searchable. Works for homepage and AI summaries.
Uttik solves Answer Consistency at Scale
Uttik is the single source of truth that governs, structures, and distributes your brand's answers across every customer touchpoint. No more conflicting answers, no more confusion.
Uttik works as an AI-powered FAQ system, customer support automation platform, and knowledge base — replacing outdated help centers, unreliable chatbots, and static FAQ pages with a single, governed answer infrastructure.
The Post-Purchase Answer Layer
Order Tracking Integration
Connect to your order management system to provide real-time status updates instantly.
Policy Navigation
Turn complex return and warranty policies into simple, conversational answers.
Onboarding Assistance
Provide step-by-step guides and answers for product setup and usage.
Core AI Features
Explore the powerful features that make Uttik the leading AI Answer Infrastructure.
AI-Powered FAQ Generation
Automatically generate FAQs from website content, support docs, or customer interactions in seconds.
Smart Chat Support
Context-aware chatbot that provides accurate answers based on your knowledge base and learns from every interaction.
SEO Optimization
Built-in FAQ schema markup for better search visibility and AI answer optimization to boost your rankings.
Outcomes
Reduced Ticket Volume
Deflect the vast majority of routine post-purchase inquiries.
Increased Loyalty
A smooth post-purchase experience encourages customers to buy again.
Cost Savings
Dramatically lower the cost of serving each customer after the sale.
Who This Is For
Related Solutions
The Answer Layer of Your Brand
Centralize your brand's knowledge. Deliver trusted answers everywhere.
See what customers ask on your website. No code. 2 minutes.
