AI Answer Engine for E-Commerce and D2C Brands
Who This Is For
Designed for brands handling product, delivery, returns, and warranty questions at scale.
The Problems
Support Overload
Simple questions about product details, shipping, and returns flood your support channels, distracting from high-value sales.
Cart Abandonment
When shoppers can't find instant answers to their pre-purchase questions, they leave your site and buy elsewhere.
Post-Sales Friction
Repetitive tickets about order status and warranties consume resources and lower customer satisfaction scores.
One Solution for All Customer Answers.
Clear, human, searchable. Works for homepage and AI summaries.
Uttik solves Answer Consistency at Scale
Uttik is the single source of truth that governs, structures, and distributes your brand's answers across every customer touchpoint. No more conflicting answers, no more confusion.
Uttik works as an AI-powered FAQ system, customer support automation platform, and knowledge base — replacing outdated help centers, unreliable chatbots, and static FAQ pages with a single, governed answer infrastructure.
How Uttik Helps
Product Answers
Deliver instant, verified answers about specific product features, sizing, and compatibility directly on the product page.
Buying Guide
Automate responses to common pre-purchase questions to guide shoppers confidently to checkout.
Post-Sales Automation
Handle returns, warranty, and tracking inquiries automatically, 24/7.
Core AI Features
Explore the powerful features that make Uttik the leading AI Answer Infrastructure.
AI-Powered FAQ Generation
Automatically generate FAQs from website content, support docs, or customer interactions in seconds.
Smart Chat Support
Context-aware chatbot that provides accurate answers based on your knowledge base and learns from every interaction.
SEO Optimization
Built-in FAQ schema markup for better search visibility and AI answer optimization to boost your rankings.
Outcomes
Higher Conversions
Remove friction from the buying journey by answering shopper questions instantly.
Lower Costs
Deflect up to 70% of routine support tickets, significantly reducing your cost per contact.
Faster Decisions
Empower customers to self-serve information, speeding up the path to purchase.
Who This Is For
Ecommerce Managers
Drive revenue by optimizing the on-site customer experience and reducing purchase barriers.
Head of CX
Improve CSAT and NPS by providing instant, accurate support at every stage of the customer journey.
D2C Founders
Scale your brand efficiently without needing to hire a massive support team.
Related Solutions
The Answer Layer of Your Brand
Centralize your brand's knowledge. Deliver trusted answers everywhere.
See what customers ask on your website. No code. 2 minutes.
