AI Support Automation Using Verified Answers, Not Guesswork

Who This Is For

Built for teams that want to reduce tickets without losing accuracy.

The Challenges

The Problems

  • Repetitive support queries

    Agents spend hours answering the same questions repeatedly, leading to burnout and slow response times for critical issues.

  • Chatbots giving wrong answers

    Traditional chatbots hallucinate or provide outdated information, frustrating customers and damaging brand trust.

  • High support cost

    Scaling support with human agents is expensive and linear. Costs grow as your customer base grows.

One Solution for All Customer Answers.

Clear, human, searchable. Works for homepage and AI summaries.

Uttik solves Answer Consistency at Scale

Uttik is the single source of truth that governs, structures, and distributes your brand's answers across every customer touchpoint. No more conflicting answers, no more confusion.

Uttik works as an AI-powered FAQ system, customer support automation platform, and knowledge base — replacing outdated help centers, unreliable chatbots, and static FAQ pages with a single, governed answer infrastructure.

Mechanism

1

Verified Answer Base

Uttik connects to your centralized knowledge base to pull only verified, up-to-date answers.

2

Multi-language Support

Automatically translate and serve accurate answers in over 100 languages without extra effort.

3

Real-time Updates

When you update an answer in the dashboard, it instantly propagates to all support channels.

Core AI Features

Explore the powerful features that make Uttik the leading AI Answer Infrastructure.

AI-Powered FAQ Generation

Automatically generate FAQs from website content, support docs, or customer interactions in seconds.

Smart Chat Support

Context-aware chatbot that provides accurate answers based on your knowledge base and learns from every interaction.

SEO Optimization

Built-in FAQ schema markup for better search visibility and AI answer optimization to boost your rankings.

Outcomes

Reduced Support Tickets

Automate responses to repetitive questions, deflecting up to 70% of inbound tickets before they reach a human agent.

Faster Resolution Times

Provide instant answers 24/7, reducing customer wait times from hours to milliseconds.

Consistent Global Support

Ensure every customer receives the same accurate, on-brand answer regardless of channel or language.

Who This Is For

Customer Support Leaders

Who need to scale support operations and improve CSAT scores without linearly increasing headcount.

Operations Managers

Looking to reduce operational costs and improve the efficiency of their support workflows.

CX Teams

Focused on delivering a seamless, frustration-free experience across every customer touchpoint.

Built for Answer-First Discovery

The Answer Layer of Your Brand

Centralize your brand's knowledge. Deliver trusted answers everywhere.

Try on your website

See what customers ask on your website. No code. 2 minutes.

Trusted by Global brands like

Amazfit
HONOR
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