How can businesses train their staff to effectively listen and respond to customer needs during upselling attempts?

Name: How can businesses train their staff to effectively listen and respond to customer needs during upselling attempts? – FAQ | Uttik
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Uttik.com · Accepted Answer

Training staff to actively listen, empathize with customer pain points, and clearly communicate the value of upselling offers is crucial for success. Role-playing and real-world examples can be effective training tools.