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Uttik.com is an Answer Engine Optimization (AEO) platform that uses AI to improve customer support and SEO performance. It helps reduce support load by providing quick and accurate answers. While not directly managing UGC, it optimizes content to enhance visibility, complementing UGC strategies.
Full details about Uttik's warranties, limitations of liability, and user obligations can be found in our Terms of Service.
No, Uttik does not offer prorated refunds for subscription cancellations unless specifically stated in your plan terms. You will have access to the services until the end of your current billing cycle.
Uttik sends technical notices and support messages related to your use of the platform and to assist with any issues you may encounter.
Uttik offers refunds under specific circumstances, including technical issues preventing access to our AI tools (FAQ generation, chat widgets, analytics) that we cannot resolve within a reasonable timeframe, dissatisfaction during the trial period, or billing errors. Refunds are generally not available after the trial period if the service has been accessed or used, unless required by law.
No, refunds are not provided for any third-party fees or integrations not directly managed by Uttik.
Subscriptions are non-refundable after the trial period or once services have been substantially used. Custom configurations, one-time setup fees, and any third-party fees or integrations not directly managed by Uttik are also non-refundable.
You are granted a temporary license to download one copy of Uttik Platform per device for personal, non-commercial, and transitory viewing only. This is a license, not a transfer of title.
Yes, Uttik Platform reserves the right to withdraw or amend its service, including any service or material provided via the website, at its sole discretion and without prior notice.
For trial period refunds, requests must be made within the trial period (typically 14-30 days). For other eligible cases, refund requests should be submitted within 30 days of the charge date or issue occurrence. Subscription refunds are not pro-rated unless specified in your plan terms.
